Refund Policy


Membership Fees

As a member of our background performer platform, you are subject to the payment of an annual membership fee. The fee grants you access to our comprehensive database and a suite of tools designed to facilitate your opportunities within the industry.

No Refund Policy

We operate a strict no-refund policy. Once a member has paid for an annual subscription, we do not offer refunds for any portion of the membership fees. This policy is in place to support the integrity and exclusivity of our services and resources.

Automatic Renewal

Your membership will automatically renew at the end of the annual subscription period. We will notify you via email prior to the renewal date, providing you with the details of the upcoming charge. If you do not wish to renew your membership, you must cancel your subscription at least 15 days before the renewal date.

Cancellation of Membership

You may cancel your membership at any time; however, please note that cancellations will become effective at the end of the current paid period. You will continue to have access to your account and benefits until the end of the subscription term. To cancel, please contact our support team or use the cancellation feature within your account settings under the Subscription menu.

Changes to Subscription Fees

We reserve the right to modify, increase, or decrease subscription fees at our discretion. Any changes to fees will be communicated to you at least 60 days before your subscription renewal date. If you continue with your subscription after the price change takes effect, you will be charged at the new rate on your next billing cycle.

Contact Us

If you have questions or concerns regarding this policy, please contact our customer support team at support@backgroundwork.com for assistance. Our team is available to provide support and answer any queries you may have regarding your membership.